Do Not Sell My Personal Information

At Mirella Nove, we take your privacy seriously. We do not sell, rent, trade, or share your personal information with third parties for their marketing or commercial benefit.

Your personal data is collected and used only for essential business purposes, including:

  • Processing and fulfilling your orders
  • Providing customer service and responding to inquiries
  • Managing your account and transaction history
  • Improving our website, services, and user experience
  • Complying with legal and regulatory requirements

No Sale of Personal Data

In compliance with both the Malaysian Personal Data Protection Act (PDPA) 2010 and the California Consumer Privacy Act (CCPA) (as amended by the California Privacy Rights Act), we confirm the following:

  • We do not sell your personal information under any circumstances.
  • We only share your data with trusted service providers that help us deliver our services, such as payment gateways, logistics partners, and support tools.
  • These service providers are contractually restricted from using your information for any purpose other than performing services on our behalf.

Your Rights Under PDPA and CCPA

Depending on your location, you may have the right to:

  • Request confirmation that your personal information is not being sold.
  • Request disclosure of the categories and specific pieces of personal data we have collected about you.
  • Request that we delete your personal information, subject to certain legal and operational exceptions.
  • Request that we stop sharing your personal data with third parties beyond what is required to fulfill your orders or legal obligations.
  • Opt-out of any future sale or sharing of personal information (for California residents, you may also exercise this right using a “Do Not Sell or Share My Personal Information” link if provided on our site).

How to Exercise Your Rights

To make a request under PDPA or CCPA, you can contact us using the details below. We will verify your identity before processing your request and respond within the timeframes required by law.

Store Name: Mirella Nove

Email: info@mirellanove.com

Address: 20-13, GTower, 199 Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia

Operating Hours: Monday to Friday, 09:00AM to 18:00PM (GMT+8)

Contact Us: https://www.mirellanove.com/pages/contact

We strive to respond within 48 Business Hours